Multi-Channel Insights

Omni-Channel Analytics & the Cost-Service Conundrum

When it comes to Omni-channel, advanced analytics can drive many opportunities and benefits, but not without some common roadblocks. A recent RetailWire m*paper outlines a few opportunities worth diving into, but there are two in particular I’d like to expand on: assessing cost of sale and tracking order status across channels. Both are critical to […]

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Amazon’s Financial Indicators… “Falling With Style”?

Recently, an article came out questioning if Amazon is “a giant ponzi scheme dressed in drag,” and it reminded us of a blog post we wrote in January, “What E-commerce Pricing Strategists Can Learn from Aircraft Piloting.” In our post, we discussed Amazon’s current precarious strategy of flying fast and low on increasing revenue and […]

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The No. 48 Chevrolet Team & Winning the Business Intelligence Race

In the Predicts 2012: business intelligence still subject to non-technical challenges report, Gartner estimates that by 2014 over 70% of BI initiatives still won’t align analytics completely with enterprise business drivers and, therefore, fail. That rate is even worse than the 19/43 drivers who didn’t complete all 200 laps of the 2013 Daytona 500. So, what […]

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Business Intelligence: Partnering To Create A Profitability S.H.I.E.L.D.

It’s no secret that Apple has been facing questions as to the ability to continue to innovate as Samsung, Google, Amazon and Microsoft nip at its heels. However, as Tim Cook, CEO of Apple, reminded us, Apple’s competitors are still playing catch-up; they’re in structural-build mode while Apple already has the software, hardware, and services […]

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What E-commerce Pricing Strategists Can Learn From Aircraft Piloting

“Airspeed, altitude, or brains; you always need at least two.” This classic pilot’s saying can also apply to logistics with the following equivalencies: Airspeed = Sales Volume Altitude = Margin Brains = Good Decisions (Hopefully) Case-in-point, Amazon appears to have chosen to fly primarily on high sales volume and brains. Margin got “cut.” In a […]

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Big Data vs. Actionable Analytics

“Big Data” has quickly risen as THE top buzzword in business intelligence, but what does it mean in terms of the supply chain’s impact on profitability? The Answer: Very Little A recent article defines Big Data as “a generic term for ‘analytics’, except it’s done by ‘data scientists’ rather than ‘business analysts’…. folks like McKinsey […]

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